Privacy Policy

1. Commitment to Client Discretion

At Taneja Enterprises, we deeply respect the privacy of our collectors, museum curators, and numismatic patrons. We adhere to rigorous privacy standards to protect your identity, acquisition portfolios, and transactional information.

2. Information We Collect

When you browse our storefront or purchase an antiquity, we collect:

• Contact Information: Full name, billing and shipping address, email address, phone number.
• Order Details: Item SKUs, provenance numbers, invoice records, and shipping carrier tracking codes.
• Technical Data: IP address, browser type, device specifications, and cookie preferences used solely to optimize site performance and prevent fraud.

3. Payment Processing Security (Razorpay & Banking)

Your financial safety is paramount. All credit card, debit card, Net Banking, and UPI transactions are handled by PCI-DSS Level 1 certified payment aggregators such as Razorpay.

• Taneja Enterprises never stores your raw credit card numbers, CVV, or banking passwords.
• Transactions are encrypted using 256-bit SSL technology with multi-factor 3D Secure authentication.

4. How We Use Your Information

Your data is utilized strictly for legitimate operational purposes:

• Processing your orders and generating insured logistics labels with tamper-evident tracking.
• Issuing physical Certificates of Provenance registered in your name.
• Providing curatorial support, answering queries, and processing authorized returns.
• Complying with statutory reporting requirements under applicable commerce and taxation regulations.

5. Data Sharing & Third Parties

We never sell, rent, or trade your personal data to marketers or external brokers. Data is shared strictly with essential service providers necessary for fulfilling your order:

• Logistics Partners: Insured freight carriers for physical crate delivery.
• Payment Gateways: Razorpay and banking networks to authorize payment settlement.

6. Your Rights & Grievance Redressal

You have the right to request access to, correction of, or deletion of your personal account data at any time. For privacy inquiries or grievance redressal, please contact our Data Protection Officer: